Designing a Model for the Implementation of Digital Governance in Iranian Public Sector Organizations Using a Meta-Synthesis Approach

Document Type : Original Article

Authors

1 Department of Architecture, Zah.C., Islamic Azad University, Zahedan, Iran. Email: Mansouryaghoobi0@gmail.com.

2 Corresponding author, Department of Public Administration, Faculty of Management and Economics, University of Sistan and Baluchestan, Zahedan, Iran. E-mail: salehi_asma@pgs.usb.ac.ir.

Abstract

Objective: “Given the accelerating pace of technology and the widespread expansion of information technology in all areas, the digitalization of society has become a priority for most governments. In fact, each government, in pursuit of its growth and development, inevitably needs to follow this path. Accordingly, the aim of the present study is to propose a model of digital governance in Iranian public sector organizations
Methods: This research is applied-developmental in terms of its objective and, due to its nature, employs a qualitative meta-synthesis method based on the seven-step approach of Sandelowski and Barroso (2007) for data collection. Relevant articles published between 2020 and 2025 were reviewed from electronic databases such as Emerald, ScienceDirect, Springer, Magiran, Noormags, and SID (Scientific Information Database).Through the meta-synthesis method, while considering all dimensions of digital governance in an integrated manner, the indicators identified by researchers as effective in the implementation of such governance were extracted.
Results: The findings of the study indicate that the establishment of digital governance requires electronic information dissemination, electronic participation, online services, a legal framework, a governmental vision for ICT, and the effective use of ICT by the government.